Frequently Asked Questions

Q

What do I need to wear / bring for all rides?

• Comfortable full length trousers - jeans aren't always the best, jogging pants are recommended
• Riding boots, tramping boots or a sturdy shoe with a heel. If you don't have any suitable footwear don't worry as you are more than welcome to use a pair of our boots.
• Sunglasses
• Sunscreen
• A spare pair of thick socks, ideally a knee high rugby type sock
• Jumper/fleece and a thin pair of gloves during the cooler months
• Small camera
• .. and for the gentlemen, good fitting underwear (trust us on this one!)

Q

What additional items will I need on The Overnight in Paradise?

• Sleeping bag, if available. If not please let us know when booking so we can hire one for you - the cost including a liner will be no more than $15 per bag per night.
• Towel
• Swimmers, there may be an opportunity to go for a dip
• Change of clothes
• Insect repellent
• ...and again for the gentlemen, good fitting underwear!

Q

What type of horses do you have?

We have a variety of breeds of varying heights - thoroughbreds and station cross breds. All are well schooled and cared for by a team of dedicated horsemen and women. You'll be matched to a horse most suitable to your riding experience and ability.

Q

I have been riding for 35 years, can I canter?

Yes, experienced riders will be offered plenty of opportunites to canter and others the chance to learn, however a certain level of safety has to be respected.

Q

Do I need to wear a riding helmet?

Yes. Every client is provided with protective head gear which must be worn at all times during the ride for your own safety.

Q

What will the weather be like?

Riding conditions in Glenorchy are generally good, invariably dry and sunny, however the weather can change rapidly so be prepared.

Q

Will I get wet crossing the rivers on the ride?

Not intentionally. The guides will always test the river crossings and lead groups across the rivers. If in doubt an alternative route will be taken.

Q

Can I take a camera on the ride?

Small cameras are welcome on all rides as there is a photo stop. However cameras should be securely fastened, either with a belt strap or in a zipped pocket. Cameras are carried at the riders own risk. We do not take any responsibility for any loss or damage. Large/bulky cameras are not recommended.

Q

What age is a child?

Child ages are deemed 15 years and under.

Q

What is your rider weight limit?

For the health and well being of our horses we have a rider weight limit of 95kg / 210lbs/ 15 st.

Q

What age must a child be to join a ride?

We take confident 7 year olds and for safety reasons do not allow younger children to do sit with their parents on a horse – it is 1 person per horse.

Q

Do you have a safety box for our valuables?

No, so please leave all valuables and important documents in your hotel’s safety box or similar. We do not take responsibility for any valuables or important documents left at our property.

Q

Can I take a bag or backpack on the ride?

For safety reasons backpacks or bags are not permitted to be carried by clients whilst on horseback.

Q

What happens if I need to cancel my booking?

Our cancellation policy can be viewed by clicking here

We look forward to showing you our world!